Frequently Asked Questions

Get answers to common questions about FIX (outside).

We begin with a thorough assessment and consultation, selectively remove damaged or unsafe extensions, repair and rebalance remaining lashes, and apply corrective extensions as needed. The service includes safe adhesive removal, bespoke styling, and tailored aftercare instructions for healthy lash recovery.

Yes — FIX (outside) is designed for corrective work. Appointments typically last 45–90 minutes depending on extent of repair. We'll assess adhesive type and lash damage, then determine the precise timing and steps needed to safely restore shape and retention.

Absolutely. Our technicians use medical-grade solvents and precise tools to dissolve and lift old adhesive without pulling natural lashes. Removal is performed under magnification and gentle tension to prevent breakage, followed by conditioning treatments to support lash health post-fix.

Prices vary based on corrective complexity. Typical FIX (outside) sessions range from $45 to $120 depending on removal time, lash replacement, and repair needed. We provide a complimentary assessment on arrival and a precise quote before any work begins.

Yes. We strive to seamlessly blend or correct previous work by analyzing curl, length, and thickness. When replacement is needed, we'll select lashes that match your desired look and ensure a cohesive, natural finish while prioritizing lash health.

Avoid water, steam, saunas, and oil-based products for 24–48 hours to allow adhesives to cure. Be gentle when cleansing, use oil-free removers, avoid eyelash curlers, and brush daily with a clean spoolie. We’ll provide a written aftercare card.