Frequently Asked Questions

Get answers to common questions about SPECIAL DIAMOND 2 Week.

Appointments typically take 30 to 45 minutes depending on how many lashes need replacing and retention. We assess existing extensions, match lengths and volume, and carefully refill to preserve the Special Diamond shape while minimizing stress on natural lashes.

When performed by our certified technicians, refills are safe and designed to protect your natural lashes. We remove any damaged extensions, use gentle adhesive application, and replace only necessary lashes to maintain health and prevent undue weight or strain.

We recommend scheduling your next SPECIAL DIAMOND 2 Week refill approximately two weeks after your appointment to maintain fullness. Timing may vary by individual retention; our team will advise a personalized schedule based on your lash growth and lifestyle.

Minor adjustments to length, curl, or volume can be made during a refill if your natural lashes and the existing set allow. For significant design changes we recommend a full reshaping appointment to achieve the desired Special Diamond transformation.

Avoid water, steam, and heavy sweating for 24 hours, skip oil-based products, and gently brush lashes daily with a clean spoolie. Follow any technician-specific tips and book regular two-week refills to maintain optimal retention and appearance.

Yes — we offer priority touch-ups for unexpected loss or events. Availability depends on scheduling but we strive to accommodate same-week appointments; contact the salon directly or use our booking system and mention your Special Diamond set for quicker service.