Frequently Asked Questions

Get answers to common questions about WISPY 2 Week.

Most WISPY 2 Week refills take 30 to 45 minutes, depending on your natural lash retention and how many extensions need replacing. Our technicians work carefully to restore the textured, fluttery look while maintaining lash health and symmetry.

We recommend scheduling your first WISPY 2 Week refill two weeks after the initial full set to maintain consistent texture and minimize shedding. If you experience faster loss, contact us—your technician may suggest earlier maintenance for optimal appearance.

Yes. Our artists evaluate your natural lash length, thickness, and health before each WISPY 2 Week refill. We customize extension diameter and length to ensure safe adhesion and a consistent, feathered look suited to your lash type and growth cycle.

Avoid oil-based products, excessive rubbing, and prolonged steam for 24 to 48 hours. Brush lashes daily with a clean spoolie, sleep on your back when possible, and use gentle, lash-safe cleansers to prolong retention and keep texture vibrant.

We advise avoiding eye makeup, especially mascara and oil-based removers, for at least 24 hours after the refill to allow adhesive to cure. Afterward, use lash-friendly products and gentle application to maintain the wispy shape without compromising bonds.

Contact us immediately—remove makeup and avoid further adhesive contact. We offer patch tests and alternative adhesives for sensitive clients. If irritation continues, we’ll safely remove extensions and recommend aftercare or medical consultation to ensure your comfort and lash health.